Work on restoring services on Aletnus end, is ongoing.
We will post further notices as soon as we have more information on this.
Thank you!
Working on Internet Speed Issue
Our main ISP ‘SHAW’ is working on the slow internet issue that we are facing here at Alentus, and Alentus hosted services will be out of reach for about 30 minutes.
We thank you for your understanding and patience!
Update on Internet Outage
Internet service has been restored now, and all Alentus hosted services are up and running.
We are still experiencing slow performance issues and are working on having this resolved as well.
We will post any updates as soon as we have more information from the network administrator.
IT is monitoring the network and we do not anticipate further outages.
Thank you!
Internet Outage
Currently we are experiencing intermittent Internet outages. Our IT team is working on this issue.
Please visit our support notice website for additional updates. The Notice site will be updated by the techs working on the actual problem.
Thank you for your patience and understanding!
Update: Slow Speed Internet Connection / Aprill 11 2016
Internet Speed Issue has now been resolved.
We still have a small number of complains related to internet speed issue effecting small number of the servers.
We are checking into this as well and will have it resolved as soon as possible.
Any customer facing issues of this nature are advised to do a traceroute to their service, and email traceroute results to support @ alentus.com
Thank you for your patience and understanding
Slow Speed Internet Connection / Aprill 11 2016
We are currently having slow speed internet connection.
Our team are aware and working on a resolution. We will update the post as soon as we have more information on this.
We apologize for any inconvenience this may have caused.
The network issue has been resolved.
The network has been restored, all servers and sites should be back to normal now.
We apologize for any inconvenience this may have caused.
Thank you for your patience and understanding.
Network Issue
Currently, we are experiencing an issues with our Network unit and during this time some machines may reboot or have some down time.
Please visit our support notice website for additional updates. The Notice site will be updated by the techs working on the actual problem and will therefore be the most current source of information: http://www.AlentusNews.com
We apologize for any inconvenience this may have caused.
Alentus NEW mobile friendly SAIF site
Service Alert & Information Feed (SAIF)
SAIF is your source for all Alentus network and systems status. This new site is completely mobile friendly for phones, tablets and laptops.