Update: Alentus mail filters are now functional and emails are flowing at normal speed. Due to the recent issues we had we will need to update all mail filter servers so any future problems are avoided. Mail filter update will take place at a time advised by our mail filter provider (Roaring Penguin). Alentus Customers will be notified in regard to this via https://alentusnews.com.
Month: December 2016
Mail delay due to the issue with our mail filters
Due to the issues we’ve had with our mail filter during this week, we’re experiencing some delays in mail delivery at this time. Our mail filter provider is currently working on resolving this issue and we’re waiting on them to fix this.
We apologize for the inconvenience and thank you for your understanding!
Mail Issue – Resolved
Alentus mail filters functionality has been fully restored. Emails have started flowing in and no further interceptions are expected. Emails that have been sent in earlier will reach destinations and mail queue will be cleared up some time during the day.
We thank you for your understanding!
Mail Issue
Update: Roaring penguin team is almost done with restoring mail filter functionality.
Mail should start flowing shortly after mail filter functionality restoration.
We are currently facing issues with out mail filters. Due to this issue Alentus mail servers are not able to accept any incoming emails.
We have already contacted Roaring Penguin (our mail filter provider) and they are working on having this issue resolved.
We apologize for any inconvenience this may be causing!